Title: Procure Secure: A guide to monitoring of security service levels in cloud contracts

Summary:

Practical Guide aimed at the procurement and governance of cloud services prepared by European Network and Information Security Agency (ENISA).

The guide provides recommendations on monitoring security service levels in cloud contracts, including a checklist for procurement teams and a detailed description of each security parameter, what it measures and how. The intention of the guide is to support public sector clients in their comprehension of the security issues inherent to cloud services and to set out the indicators and methods which can be used to promote service provision transparency.

Date: April 2012

Edition year: 2012

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