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ADSL - Information to consumers
ANACOM has received several requests for clarification with respect to ADSL services (Asymmetric Digital Subscriber Line), especially about the coverage and the areas of available exchanges on the ADSL network of PT Comunicações (PTC) for the provision of services based on ADSL technology.
Identification of operators who provide broadband Internet access services through ADSL is available on ANACOM’s website, at Internet service - with ADSL accesshttp://www.anacom.pt/render.jsp?categoryId=340576.
Some of these operators have an application on their websites that allows users to enter their telephone number and so get a preliminary indication of whether it would be possible for them to have access to ADSL services.
It should be noted that even if a customer’s telephone number belongs to a numbering block associated with the ADSL offer, limitations or incompatibilities with existing services may exist; This is because ADSL technology is dependent on the transmission conditions (two copper cables) in the access component (i.e. length, section, maintenance condition, …) and in its surrounding environment (interferences and noise). Such conditions may result in some users facing limitations in the use of the service, even where they are connected to an exchange equipped with DSLAM (Digital Subscriber Line Access Multiplexer) - the technology necessary for the provision of ADSL broadband internet access. Therefore, the provision of ADSL services in a certain loop can only be confirmed on a case-by-case basis.
ADSL Technology - Information from internet access service providers:
AR Telecom - Acessos e Redes de Telecomunicações, SA
Residential - Internet Accesshttp://www.artelecom.pt/index.php?p=68
Professional -Internet Accesshttp://www.artelecom.pt/index.php?p=81
NORTENET - Sistemas de Comunicação, SA
Subcription to ADSL Interacessohttp://www.interacesso.pt/ia_adsl_1.php
Subscription to ADSL Simplesnethttp://www.simplesnet.pt/main.php?pagina=sn_adsl_3.php
NOVIS TELECOM, SA / CLIXGEST - Internet e Conteúdos, SA
Subscription to ADSL serviceshttp://www.novis.pt/adesao/novisform/form/view/14
ONITELECOM - Infocomunicações, SA
Oni - Confirm coveragehttp://www.oninet.pt/index.htm
TELEPAC II - Comunicações Interactivas, SA
VIA NET.WORKS Portugal - Tecnologias de Informação, SA
ADSL network of PT Comunicações, SA
The coverage of the ''PT ADSL Network'' offer of PT Comunicações (PTC), consists of a wholesale offer of access based on broadband technology. This allows other operators to develop broadband internet access offered at retail level - to the final user.
By ANACOM determination Alteration to ''PT ADSL Network'' wholesale offer - determination of 21.4.2006http://www.anacom.pt/render.jsp?contentId=363886, approval was given to the decision on the alteration of the wholesale offer ''PT ADSL Network”. Here the new conditions of ''PT ADSL Network” wholesale offer can be seen.
According to information provided by PTC, at the end of the September the company had 1853 DSLAM-equipped exchanges and concentrators, fully covering the areas where it is possible to provide ADSL. This situation is the same as that seen at the end of the second quarter of 2006.
Further Information on ANACOM’s website
ADSL Offers from PT Comunicaçõeshttp://www.anacom.pt/render.jsp?categoryId=38015 - ANACOM Determinations
In order to find a way through the limitations mentioned above, a protocol was signed between the Portuguese Government (Ministry of Public Works, Transport and Communications) and PTC on 26 June 2006. This protocol sets out the procedures for satisfying requests for broadband access in such situations.
1 This information remains the property of PT Comunicações.
Consultation on the draft decision on the results of the audit to PTC's universal service net costs (2007-2009) - comments until 22.05.2013
ANACOM Conference 2013 - Financing the future, 01.07.2013
World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015
Positions, clarifications and statements issued by ANACOM between 2004 and 2013
Access the services which we provide electronically
FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP