- Telephone Service at a Fixed Location and Universal Service
- Legislation
- ANACOM Regulations
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- PT Comunicações offers
- Other providers's offers
- Statistical Information
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- Voice Mail
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- Universal Service
- Statement of Compliance of PT's Cost Accounting System
- Price Tables (PT Comunicações)
- Public Pay Phones
- Conditions of offer services and adhesion contracts
- Internet Access
- PT/DECO agreement
- Quality Service
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- ANACOM Consultations
- Tariff of universal fixed telephone service
- Portability
- Numbering
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- Frequently Asked Questions (FAQ)
- Studies and Reports
- European Community relevant information
- Related information
- Expand Thematic Areas
Quality Service
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Decision on procedures to be followed in evaluating the quality of service of regulated wholesale offers
http://www.anacom.pt/render.jsp?contentId=1124148 This link will redirect you to the ''ANACOM Determinations'' area of this website.
28.03.2012
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Consultation on the procedures to be followed in assessing the quality of service of regulated wholesale offers - consultation closes
http://www.anacom.pt/render.jsp?contentId=1118246 This link will redirect you to the ''ANACOM Determinations'' area of this website.
16.02.2012
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Procedures to be followed in evaluating quality of service in regulated wholesale offers - consultation extended
http://www.anacom.pt/render.jsp?contentId=1104269 This link will redirect you to the ''ANACOM Determinations'' area of this website.
10.11.2011
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Procedures to be followed in evaluating quality of service in regulated wholesale offers
http://www.anacom.pt/render.jsp?contentId=1102515 This link will redirect you to the ''ANACOM Determinations'' area of this website.
20.10.2011
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Amendment of the model of disclosure of information on quality of service, recommended to FTS providers
http://www.anacom.pt/render.jsp?contentId=1016506 This link will redirect you to the ''ANACOM Determinations'' area of this website.
11.11.2009
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Amendment to the Regulation on Quality of Service
http://www.anacom.pt/render.jsp?contentId=973272 This link will redirect you to the ''ANACOM Determinations'' area of this website.
19.08.2009
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Regulation on the Quality of Service - draft revision (consultation)
http://www.anacom.pt/render.jsp?contentId=909861 This link will redirect you to the ''ANACOM Determinations'' area of this website.
25.03.2009
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Model of Disclosure of information to users on quality of service
http://www.anacom.pt/render.jsp?contentId=682447 This link will redirect you to the ''ANACOM Determinations'' area of this website.
24.09.2008
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Amendment to Regulation no. 46/2005; the setting of quality parameters applicable to internet access services
http://www.anacom.pt/render.jsp?contentId=410048 This link will redirect you to the ''ANACOM Determinations'' area of this website.
04.10.2006
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Quality of service parameters and performance objectives applying to the universal service
http://www.anacom.pt/render.jsp?contentId=361068 This link will redirect you to the ''ANACOM Determinations'' area of this website.
30.03.2006
Latest update: 02.02.2007
Tenders for the selection of provider(s) of universal service of electronic communications |
Consultation on the draft decision on billing and collection of penalties applied to the beneficiaries of the Reference Poles Access Offer of PTC - comments until 21.06.2013 |
ANACOM Conference 2013 - Financing the future, 01.07.2013 |
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World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015 |
ARCTEL-CPLPhttp://www.arctel-cplp.org/ |
Positions, clarifications and statements issued by ANACOM between 2004 and 2013 |
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Access the services which we provide electronically |
FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP |
