A. Electronic Commerce

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  • Communication to the European Parliament, the Council, the Economic and Social Committee and the Committee of the Regions - A European Initiative in Electronic Commerce (COM/97/0157)

  • Commission Recommendation (92/295/EEC), of 7 April 1992 on codes of practice for the protection of consumers in respect of contracts negotiated at a distance (distance selling)

  • Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council.



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Services and Useful Information
Universal Service

Tenders for the selection of provider(s) of universal service of electronic communications

Consultation on the draft decision on billing and collection of penalties applied to the beneficiaries of the Reference Poles Access Offer of PTC - comments until 21.06.2013

ANACOM Conference 2013 - Financing the future, 01.07.2013

World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015

Positions, clarifications and statements issued by ANACOM between 2004 and 2013

Access the services which we provide electronically

FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP