FAQ - COM.escolha

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1. What is COM.escolha?

COM.escolha is an interactive tool that will help you to consult the tariffs for the following providers of electronic communication services: television, Internet, fixed telephone, mobile phones. To consult the tariffs of service packages simply combine the options of your choice.

You can also make a simulation to see which tariff is best suited to your needs.

The information published by ANACOM remains the full responsibility of the service providers and was supplied by these.

VAT is included in the amounts presented, at the current legal rate.

COM.escolha does not include information about:

  • international roaming tariffs;

  • rates for international calls and text messages.

In the case of fixed telephone and mobile telephone services, COM.escolha provides information only on the prices of national calls and text messages to mobile numbers, geographic numbers (starting with 2) and numbers starting with 30, which are identical to those charged for communications to geographic numbers.

COM.escolha does not include communications aimed at:

  • "1" - Short numbers (e.g., information services and public utility numbers);

  • "6" - Audiotext Services, message-based value-added services, access to data networks, etc.;

  • "7" - Private voice networks, non-publicly available private networks, universal access, premium-rate utility service, flat-rate call services and inter-operator forwarding;

  • "8" - Services for toll-free calls, shared cost calls, virtual calling card, and personal number services.

In any case, to make an informed choice, you should always obtain complete information on supply conditions associated with the tariffs available on COM.escolha, which must be available on the websites of the service providers and at their retail outlets.

In conclusion, consultation of COM.escolha does not replace the obtaining of complementary information on the terms and conditions from service providers.

Related FAQs:

How does COM.escolha work?http://www.anacom.pt/render.jsp?contentId=1087192 

How often are COM.escolha data updated?http://www.anacom.pt/render.jsp?contentId=1087195 

Does COM.escolha include information on tariffs applicable to all customers?http://www.anacom.pt/render.jsp?contentId=1087197 

How can I know about specific tariffs for users with special needs?http://www.anacom.pt/render.jsp?contentId=1087291

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Services and Useful Information
Universal Service

Tenders for the selection of provider(s) of universal service of electronic communications

ANACOM Conference 2013 - Financing the future, 01.07.2013

World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015

Positions, clarifications and statements issued by ANACOM between 2004 and 2013

Access the services which we provide electronically

FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP