1. What is COM.escolha?
COM.escolha is an interactive tool that will help you to consult the tariffs for the following providers of electronic communication services: television, Internet, fixed telephone, mobile phones. To consult the tariffs of service packages simply combine the options of your choice.
You can also make a simulation to see which tariff is best suited to your needs.
The information published by ANACOM remains the full responsibility of the service providers and was supplied by these.
VAT is included in the amounts presented, at the current legal rate.
COM.escolha does not include information about:
- international roaming tariffs;
- rates for international calls and text messages.
In the case of fixed telephone and mobile telephone services, COM.escolha provides information only on the prices of national calls and text messages to mobile numbers, geographic numbers (starting with 2) and numbers starting with 30, which are identical to those charged for communications to geographic numbers.
COM.escolha does not include communications aimed at:
- "1" - Short numbers (e.g., information services and public utility numbers);
- "6" - Audiotext Services, message-based value-added services, access to data networks, etc.;
- "7" - Private voice networks, non-publicly available private networks, universal access, premium-rate utility service, flat-rate call services and inter-operator forwarding;
- "8" - Services for toll-free calls, shared cost calls, virtual calling card, and personal number services.
In any case, to make an informed choice, you should always obtain complete information on supply conditions associated with the tariffs available on COM.escolha, which must be available on the websites of the service providers and at their retail outlets.
In conclusion, consultation of COM.escolha does not replace the obtaining of complementary information on the terms and conditions from service providers.
Related FAQs:
How does COM.escolha work?http://www.anacom.pt/render.jsp?contentId=1087192
How often are COM.escolha data updated?http://www.anacom.pt/render.jsp?contentId=1087195
Does COM.escolha include information on tariffs applicable to all customers?http://www.anacom.pt/render.jsp?contentId=1087197
How can I know about specific tariffs for users with special needs?http://www.anacom.pt/render.jsp?contentId=1087291
2. How does COM.escolha work?
You can use COM.escolha from a computer or mobile phone (Smartphone), with Internet connection through www.anacom.pt/tarifarios/http://www.anacom.pt/tarifarios/PaginaInicial.do.
Tariff Consulting
First, indicate which tariffs you wish to consult: Internet, television, mobile phone, fixed telephones, or a combination of multiple services.
Next, if you wish to see all of the existing tariffs, click on Consult all tariffs.
If you wish to see just some tariffs, you may, among other things, indicate:
- the service providers of your choice
- a fixed maximum monthly amount you want to pay
- the area of the country where you will use the service.
The more search criteria you use, the more accurate the results.
On the search result page you can:
- adjust the option introduced by choosing "Refine Query"
- re-sort the results of each column in alphabetical or numerical order
- view the details of each tariff, which includes a link to the website of the respective operator
- choose up to five tariffs and compare them on a single screen.
VAT is included in the amounts presented, at the current legal rate.
Simulating consumption
This option helps you to know which tariff best suits you needs.
First, indicate if you want to make a simulation for Internet, television, mobile phone, fixed telephones, or a combination of multiple services.
Next, provide the necessary information for the simulation. Some of the requested information is mandatory, others are not. The more detailed your answers are, the more accurate the results.
On the search result page you can:
- adjust the option introduced by choosing "Refine Query"
- re-sort the results of each field in alphabetical or numerical order
- view the details of each tariff, which includes a link to the website of the respective operator
- choose up to five tariffs and compare them on a single screen.
Related FAQs:
What is COM.escolha?http://www.anacom.pt/render.jsp?contentId=1087186
How often are COM.escolha data updated?http://www.anacom.pt/render.jsp?contentId=1087195
Does COM.escolha include information on tariffs applicable to all customers?http://www.anacom.pt/render.jsp?contentId=1087197
How can I know about specific tariffs for users with special needs?http://www.anacom.pt/render.jsp?contentId=1087291
3. How often are COM.escolha data updated?
COM.escolha is updated whenever the providers launch new tariffs or make changes to the tariffs already available. This update remains the full responsibility of the service providers.
Related FAQs:
What is COM.escolha?http://www.anacom.pt/render.jsp?contentId=1087186
How does COM.escolha work?http://www.anacom.pt/render.jsp?contentId=1087192
4. Does COM.escolha include information on tariffs applicable to all customers?
COM.escolha is intended only to residential customers, that is, individual customers.
Non-residential customers usually have specific tariffs, which are negotiated with the service providers.
Related FAQs:
What is COM.escolha?
http://www.anacom.pt/render.jsp?contentId=1087186
5. How can I know about specific tariffs for users with special needs?
Currently, on COM.escolha we do not provide specific tariffs for users with special needs. However, we may provide you contact details of service providers in order to obtain information on available offers.
Related FAQs:
What is COM.escolha?http://www.anacom.pt/render.jsp?contentId=1087186
How does COM.escolha work
http://www.anacom.pt/render.jsp?contentId=1087192
6. Commercial concepts used in tariffs available on COM.escolha
ANACOM does not govern the commercial terminology used by providers of electronic communication services available on COM.escolha and is not responsible for any discrepancies between the concepts used by different providers.
