Title: GSM/UMTS mobile communication systems - Evaluation of the quality of voice and video-telephone services and of coverage provided by the GSM and WCDMA networks in the main urban centres and along the main roads of the Azores and Madeira

Summary:

This report presents the results of the evaluation conducted by ANACOM between May and July 2011 on the quality of voice and video-telephone services and of coverage provided by the GSM and WCDMA (UMTS) networks of OPTIMUS, TMN and VODAFONE in the main urban centres - Ponta Delgada, Angra do Heroísmo and Funchal - and along the main roads of all islands - Corvo, Faial, Flores, Graciosa, Pico, S. Jorge, S. Miguel, Santa Maria, Terceira, Madeira and Porto Santo - of Portugal's Autonomous Regions of the Azores and Madeira.  The study was conducted with the analysis of technical parameters which reflect the perception of quality from a consumer standpoint.

Date: May 2011 to July 2011

Edition year: 2011

> Sistemas de Comunicações Móveis GSM/UMTS - Avaliação da QoS dos Serviços de Voz, Videotelefonia e Cobertura das Redes GSM e WCDMA, nos principais Aglomerados Urbanos e Eixos Rodoviários das Regiões Autónomas dos Açores e da Madeira (PDF 3884 Kb) http://www.anacom.pt/streaming/aglom_urbQoS_2011_jan2012.pdf?contentId=1113346&field=ATTACHED_FILE

> Apêndice - Resultados individuais, por aglomerado urbano e principais eixos rodoviários de cada ilha (PDF 9786 Kb) http://www.anacom.pt/streaming/apendice_QoS_alfaQoS_Maio_julho2011.pdf?contentId=1113347&field=ATTACHED_FILE