On 3 February 2012, AdC - Autoridade da Concorrência (Portuguese Competition Authority) issued Recommendation no. 1/2012 on the pricing applied to the origination of calls to non-geographic numbers on national mobile networks. This recommendation follows ANACOM'S notification of 18 February 2010, and other complaints.
In its Recommendation, AdC calls on TMN, Vodafone, Optimus to carry out a re-assessment, by 31 July 2012, on the appropriateness of pricing applied to the service of origination of calls to special services and non-geographic numbers in light of the cost of the service. Failure to conclude this assessment will determine the opening of an investigation by AdC, possibly leading to the exercise of the authority's sanctioning powers.
The service in question - wholesale service provided by national mobile operators - allows customers of a determined operator to access special services and non-geographic numbers of other holders of this type of numbering, such as customer service numbers (beginning "16"), information numbers ("118"), televoting ("607" numbers) and audiotext ("601" numbers) services, fat-rate call service ("760", "761" and "762" numbers), freephone services ("800" numbers"), and other services.