- Access and Interconnection
- Broadband area
- Ducts Access
- Digital Television
- Electronic Commerce
- Emergency Communications
- Electronic communications - market analysis
- Electronic communications - regulatory framework
- ITED - ITUR
- International Activity
- International Roaming
- Laboratories
- Leased Lines
- Local Loop Unbundling
- Mobile Networks and Services
- Numbering, Names and Addressing
- Online Services
- Postal area
- R&TTE Regulatory Framework
- Spectrum management
- Sector
- Telephone Service at a Fixed Location and Universal Service
- URSI - Portuguese Committee
Guide: "Problems with your provider? Find out what to do and who can help"
Title: Guide: "Problems with your provider? Find out what to do and who can help"
Summary:
In this guide, ANACOM advises users on how best to deal with problems experienced with communication services (fixed and mobile telephone, Internet, television and postal services). ANACOM's objective is to help consumers avoid problems and avoid wasting their time.
Date: March 2012
Edition year: 2012
Guia: ''Problemas com o seu operador? Saiba o que fazer e a quem recorrer''
(PDF 749 Kb)
http://www.anacom.pt/streaming/Guia_Utilizador.pdf?contentId=1120780&field=ATTACHED_FILE
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Consultation on the draft decision on billing and collection of penalties applied to the beneficiaries of the Reference Poles Access Offer of PTC - comments until 21.06.2013 |
ANACOM Conference 2013 - Financing the future, 01.07.2013 |
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World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015 |
ARCTEL-CPLPhttp://www.arctel-cplp.org/ |
Positions, clarifications and statements issued by ANACOM between 2004 and 2013 |
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Access the services which we provide electronically |
FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP |
