Related Information

• • Values of quality of service indicators made by CTT in 2006
    ANACOM has approved a draft decision on the values of the quality of service indicators made by CTT in 2006.
    26.04.2007
    
  • Tariffs and discounts applicable to the provision of books, newspapers and other periodicals
    By determination of 8 March 2007, ANACOM decided not to oppose the entry into force of the proposal on tariffs and discounts applicable to the provision of books, newspapers and other periodicals, submitted by CTT - Correios do Portugal (CTT) in the scope of the(...)
    16.03.2007
    
  • Survey on the use of postal services
    The report with the main results of the latest survey on the use of postal services, which analyses the use and quality perception of postal services in Portugal, is now available.
    24.01.2007
    
  • Draft price list for universal postal service (2007)
    By determination of 14 December 2006, ANACOM has decided not to oppose to the entry into force of the draft price list for universal postal service services to be in force for 2007, notified by the CTT - Correios de Portugal, S.A..
    28.12.2006
    
  • EU - Conclusions of the Council of Transport, Telecommunications and Energy (EU)
    A meeting of the Council of Transport, Telecommunications and Energy (EU) was held on 11 and 12 December 2006. Among other subjects, the following sectoral matters were discussed:
    18.12.2006
    
  • Application of Universal Postal Service Quality Convention
    By determination of 9 November 2006, ANACOM has decided not to grant the request of CTT - Correios de Portugal (CTT) to deduct records directly affected by the strike carried out by the company’s workers on 28 April 2006, for the purposes of the calculation of quality of service (...)
    27.11.2006
    
  • CTT cost accounting system (2004)
    By determination of 23 October 2006, ANACOM approved the statement of compliance with the applicable regulatory provisions of the cost accounting system (CAS) of CTT - Correios de Portugal (CTT), for the year 2004, following the audit carried out by KPMG. Approval was (...)
    30.10.2006
    
  • Commission proposes liberalisation of postal services by 2009
    The European Commission has proposed a new Directive that would fully open up the postal services markets of the EU to competition by 2009. The Commission’s proposal follows in the line of the 1997 Postal Directive (Directive 97/67/EC of 15 December) in force today.
    25.10.2006
    
  • World Post Day 2006
    ''The Post . Reaching everyone everywhere: Earning customers' trust with total quality worldwide''; this has been chosen by the Director General of the UPU International Bureau to be the theme for this year's World Post Day, to held on 9 October, the date the UPU was set up.
    09.10.2006
    
  • Universal Postal Service Price and Quality Conventions have been published
    The Universal Postal Service Quality and Price Conventions concluded between ANACOM and CTT – Correios de Portugal on 21 April 2006 have been published today in the II Series of the Diário da República, and shall be in force up to 31 December 2006.
    21.09.2006
    

Postal area

• Framework

• Legislation

• Determinations

• Public consultations

• Network of Postal Establishments CTT - Correios de Portugal

• Tariff for universal postal service

• Conventions and quality service

• Licensed and authorized entities

• Statistics

• Studies and reports

• Related Information

• Links

Thematic Areas

Access and Interconnection

Information available in this area: Legislation; Determinations on ADSL offers from PT Comunicações; Statistical information to be provided by public telec.network operators; Interconnection; Traffic ownership; Significant market power; Reference interconnection offer; General and prior conditions to the negotiation of interconnection agreements; Interconnection agreements; Prices; Internet access; Selection and pre-selection of operator; Cost model for the fixed telecommunications network

Broadband area

This area contains a range of information on broadband Internet access, including ANACOM’s powers and initiatives, the national and community legislation in force, the complementary measures adopted by ANACOM, statistics, studies and several reports.

Ducts Access

Obtain information on the applicable regime, consult adopted determinations and the offers of the concessionaire in this area and follow the respective developments through related information.

Digital Television

Information available in this area: legislation; news and press releases on DT; licence granted; archive on Conference on Digital Terrestrial Television - DVB-T (2000).

Electronic Commerce

Information available in this area: ANACOM's duties; Legislation (Portuguese and European Union Law); Relevant studies and work.

Emergency Communications

A new area has been made developed on emergency communications with information about the varied remit of ANACOM and current Europena Union and national legislation, studies and reports and links of interest.

Electronic communications - market analysis

This area comprises all the available information on each of the relevant markets identified by ANACOM, in compliance with Regicom and Commission Recommendation 2003/311/EC, of 11 February 2003.

Electronic communications - regulatory framework

This area contains a wide range of information on the regulatory framework for electronic communications, both as adopted in the European Union in 2002 and as approved in 2009.

ITED - ITUR

ITED - ITUR

International Activity

Find out about ANACOM's participation in international sectorial bodies, such as IRG, ERG, CEPT, ITU and UPU.

International Roaming

Here you can get a range of useful information about roaming, in particular about what you will have to pay for calls or your voicemail when using your mobile abroad.

Laboratories

Fully aware of the modernisation challenges faced by the industry and the need to ensure high quality products and services, ANACOM is endowed with three specialised laboratories, with which it helps further national technological development.

Leased Lines

Information available in this area: legislation, complementary determinations on the PTC's cost accounting system; entities with significant market power, quality of leased lines service, reformulation and suspension of leased lines offer; information about prices; national and international studies and reports.

Local Loop Unbundling

Information available in this area: Determinations of ICP-ANACOM; Reference Unbundling Offer (RUO) (PTC); EU and IRG Initiatives; Working Group; Public Survey on LLU; FAQ's.

Mobile Networks and Services

Information available in this area: Legislation; determinations on IMT-2000/UMTS , voice mail , informative services , significant market power, adhesion contracts, portability - Information to consumers, survey on quality of service of mobile (QoS-GSM), other relevant information about IMT-2000/UMTS; ERMES, Mobile Communications in Portugal.

Numbering, Names and Addressing

Information available in this area: legislation; complementary determinations on portability, selection and pre-selection, virtual phone cards, Portuguese numbering plan, public consultations; ETO; FAQ's.

Online Services

Online Services - Access to interactive electronic Forms.

Postal area

Information available in this area: national and EU legislation, CTT's development plan, quality of service and overall complaints; prices and postal tariffs for 2003; statement of compliance of CTT's cost accounting system; audit to the service quality indicators of CTT; conventions; quality reports; european studies; licences/authorizations.

R&TTE Regulatory Framework

Information available in this area: R&TTE Regulatory Framework; reasons of the R&TTE framework adoption; applicable equipment; information about Essential requirements; conformity assessment procedures; notification to Anacom; publication of interfaces by operators; publication of technical specifications; inspection (market surveillance); spectrum authorities.

Spectrum management

Information available in this area: Legislation; Electronic Communications Committee Decisions; Exposure to electromagnetic radiation and related issues; useful links; data base and useful information about audio broadcast operators; television broadcast operators; personal radio service - citizen band.

Sector

Information available in this area: sector's organization; operators' list; licences/authorizations granted by ANACOM; codes of providers and telecommunications services.

Telephone Service at a Fixed Location and Universal Service

Information available in this area: legislation; determinations on Fixed Telephone Service and Universal Service, public pay phones, adhesion contracts, public consultation; information on liberalization communications; consumer rights; FAQ's and Publications.

URSI - Portuguese Committee

This area contains information on the Portuguese Committee of URSI - International Union of Radio Science. The work of this Committee is organised by ANACOM.

Services and Useful Information

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