Portability
If you would like to quote from the "Portability" article, please copy and paste the following text:
Author: ANACOMTitle: "Portability"
Published: 12.07.2002
URL: http://www.anacom.pt/render.jsp?contentId=55443
View: 20.06.2013
Number portability is the function that allows subscribers of public telephone services requesting it to keep the same number or numbers, for the same service, regardless of the company that provides it on a given location (the case with geographical numbers) and on the whole of the national territory (remaining numbers). Change is only possible within the same service. I.e., it is possible to change of fixed telephone service provider and keep the same number, it is possible to change of mobile telephone service provider and keep the same number and it is also possible to change of a non-geographical service provider (e.g.: 800 numbers) and keep the same number. But it is not possible, for example, to carry a number from a fixed telephone service provider to a mobile telephone service provider or the other way around.
Portability has been available on fixed networks since 30 June 2001 and on mobile networks since 01 January 2002.
The table of prices that operators (fixed and mobile service) charge to new customers who choose to keep their number can be consulted here.
Table of priceshttp://www.anacom.pt/render.jsp?contentId=1104950
The use of this function has been growing, with a total 2,354,157 ported numbers by the end of May 2013, of which 1,710,804 are fixed telephone service numbers, 640,928 belong to the mobile telephone service and 2,4251 are numbers of non-geographical services.
Consult:
Evolution of ported numbershttp://www.anacom.pt/render.jsp?categoryId=335881
With the purpose of answering consumers' legitimate interests in the scope of this function, ANACOM has decided the following:
- Since 30 June 2003, every time mobile network users make a national voice call to a ported number of another mobile network, they hear a free notice informing of the new network of the called number. After 2 September 2005 - i.e., 10 working days after the publication of the Portability Regulationhttp://www.anacom.pt/render.jsp?categoryId=160182 - the content of this notice should be as follows: ''Warning: You are calling a subscriber that now belongs to […]. Please hold''.
Should the callers want their mobile operator to inhibit the hearing of this notice, which should be made by their operator on a free basis and whenever technically feasible, they can ask their operator to inhibit it. According do the mentioned Portability Regulationhttp://www.anacom.pt/render.jsp?categoryId=160182, as from 1 January 2006 all mobile operators have the duty to inhibit this notice whenever asked to by the calling subscriber. Thus, there will no longer be any constraints to the mentioned technical feasibility.
Consult:
Deactivation/ re-activation of the portability notice - Mobile networkshttp://www.anacom.pt/template25.jsp?categoryId=130562
- Should operators of the fixed telephone service (FTS) and of the mobile telephone service (MTS) have tariff plans that might imply that a call to a ported number is more expensive than before portability, they must maintain an information telephone service regarding the price of voice calls, data calls and short messages to ported numbers (Portability Regulationhttp://www.anacom.pt/render.jsp?categoryId=160182).
According to the data received at ANACOM, the following information services are currently offered by the providers covered by the Portability Regulation (updated at 31 December 2012):
|
Providers with obligation to implement information service on prices of calls to ported numbers 2 |
Services |
Access numbers to the information service on prices of calls to ported numbers |
|
AR Telecom |
FTS |
16 307 |
|
CABOVISÃO |
FTS |
16 800 |
|
COLT Telecom |
FTS |
16 780 |
|
CTT (Phone-ix) |
MTS |
707 922 922 |
| ONITELECOM | FTS | 808 500 150 |
|
SONAECOM (Optimus) |
FTS |
Optimus Home customers: 16 103; |
|
MTS |
Private customers: 1693; |
|
|
PT Comunicações |
FTS |
16 200 |
|
PT Prime |
FTS |
16 249 |
|
TMN |
FTS |
800 962 029 |
|
MTS |
UZO customers: 707 960 000; |
|
|
VODAFONE |
FTS / MTS |
16 912 (Vodafone permanent customer service) |
|
ZON TV Cabo Açoreana |
FTS |
16 161 |
|
ZON TV Cabo Madeirense |
FTS |
16 130 (Customer service) |
|
ZON TV Cabo |
FTS |
16 990 |
(*) (temporary) access number to information service that was previously provided by PT Prime (on 29.12.2011, PT Prime was merged into PT Comunicações, whereby PT Prime was wound up and their contractual positions wholly transferred to PT Communications, S.A.).
For further information on this this matter, interested parties should contact their telecommunication service providers, on the numbers shown on the table, or contact ANACOM' public attendance service, by telephone to 800206665, in person, by writing or by e-mail info.portabilidade@anacom.pt
See also:
Informative leaflet on Portability: ''My number always follows me''http://www.anacom.pt/template12.jsp?categoryId=74170
1 Includes 287 ported numbers from the 30 numbering range (number associated with the nomadic VoIP service).
2 Providers with tariff plans which may imply that a call to a ported number, which no longer belongs to the same network, is more expensive than prior to its portability.
Consumer: Person or party to whom goods and services are supplied for private use.
Fixed Telephone Network Operator: Defined in the Rules on the Provision of Public Telecommunications Networks as a Public telecommunications network operator that establishes the conditions of open network offer (ORA / ONP), geo-stationary orbit or supply of a fixed telephone network.
Geographic number: A number from the national numbering plan containing certain digits of geographic significance, used for routing calls to the physical location of the network termination point (NTP).
Mobile Service: Communications service between non determined points.
Mobile Telephone Network: Public telephone network in which the terminal points are not fixed.
Number Portability: Ability of a client who transfers from one operator to another to retain the same number, provided there is no change of address.
Subscriber: Individual person or collective party who has entered into a contract with a provider in order to access and use services.
Telephone Service at a Fixed Location (FTS): In portuguese, Serviço Telefónico em Local Fixo (STF). Provision of direct voice transport to the general public in real time and at fixed locations, thereby allowing any user to communicate with another terminal point, through equipment connected to a terminal point in the network.
User: Any person or party who uses or requests determined services.
This page was:
More information on site statistics
Online Services
Thematic Areas
Access and Interconnection
Information available in this area: Legislation; Determinations on ADSL offers from PT Comunicações; Statistical information to be provided by public telec.network operators; Interconnection; Traffic ownership; Significant market power; Reference interconnection offer; General and prior conditions to the negotiation of interconnection agreements; Interconnection agreements; Prices; Internet access; Selection and pre-selection of operator; Cost model for the fixed telecommunications networkBroadband area
This area contains a range of information on broadband Internet access, including ANACOM’s powers and initiatives, the national and community legislation in force, the complementary measures adopted by ANACOM, statistics, studies and several reports.Ducts Access
Obtain information on the applicable regime, consult adopted determinations and the offers of the concessionaire in this area and follow the respective developments through related information.Digital Television
Information available in this area: legislation; news and press releases on DT; licence granted; archive on Conference on Digital Terrestrial Television - DVB-T (2000).Electronic Commerce
Information available in this area: ANACOM's duties; Legislation (Portuguese and European Union Law); Relevant studies and work.Emergency Communications
A new area has been made developed on emergency communications with information about the varied remit of ANACOM and current Europena Union and national legislation, studies and reports and links of interest.Electronic communications - market analysis
This area comprises all the available information on each of the relevant markets identified by ANACOM, in compliance with Regicom and Commission Recommendation 2003/311/EC, of 11 February 2003.Electronic communications - regulatory framework
This area contains a wide range of information on the regulatory framework for electronic communications, both as adopted in the European Union in 2002 and as approved in 2009.ITED - ITUR
ITED - ITURInternational Activity
Find out about ANACOM's participation in international sectorial bodies, such as IRG, ERG, CEPT, ITU and UPU.International Roaming
Here you can get a range of useful information about roaming, in particular about what you will have to pay for calls or your voicemail when using your mobile abroad.Laboratories
Fully aware of the modernisation challenges faced by the industry and the need to ensure high quality products and services, ANACOM is endowed with three specialised laboratories, with which it helps further national technological development.Leased Lines
Information available in this area: legislation, complementary determinations on the PTC's cost accounting system; entities with significant market power, quality of leased lines service, reformulation and suspension of leased lines offer; information about prices; national and international studies and reports.Local Loop Unbundling
Information available in this area: Determinations of ICP-ANACOM; Reference Unbundling Offer (RUO) (PTC); EU and IRG Initiatives; Working Group; Public Survey on LLU; FAQ's.Mobile Networks and Services
Information available in this area: Legislation; determinations on IMT-2000/UMTS , voice mail , informative services , significant market power, adhesion contracts, portability - Information to consumers, survey on quality of service of mobile (QoS-GSM), other relevant information about IMT-2000/UMTS; ERMES, Mobile Communications in Portugal.Numbering, Names and Addressing
Information available in this area: legislation; complementary determinations on portability, selection and pre-selection, virtual phone cards, Portuguese numbering plan, public consultations; ETO; FAQ's.Online Services
Online Services - Access to interactive electronic Forms.Postal area
Information available in this area: national and EU legislation, CTT's development plan, quality of service and overall complaints; prices and postal tariffs for 2003; statement of compliance of CTT's cost accounting system; audit to the service quality indicators of CTT; conventions; quality reports; european studies; licences/authorizations.R&TTE Regulatory Framework
Information available in this area: R&TTE Regulatory Framework; reasons of the R&TTE framework adoption; applicable equipment; information about Essential requirements; conformity assessment procedures; notification to Anacom; publication of interfaces by operators; publication of technical specifications; inspection (market surveillance); spectrum authorities.Spectrum management
Information available in this area: Legislation; Electronic Communications Committee Decisions; Exposure to electromagnetic radiation and related issues; useful links; data base and useful information about audio broadcast operators; television broadcast operators; personal radio service - citizen band.Sector
Information available in this area: sector's organization; operators' list; licences/authorizations granted by ANACOM; codes of providers and telecommunications services.Telephone Service at a Fixed Location and Universal Service
Information available in this area: legislation; determinations on Fixed Telephone Service and Universal Service, public pay phones, adhesion contracts, public consultation; information on liberalization communications; consumer rights; FAQ's and Publications.URSI - Portuguese Committee
This area contains information on the Portuguese Committee of URSI - International Union of Radio Science. The work of this Committee is organised by ANACOM.Services and Useful Information
Universal Service
Tenders for the selection of provider(s) of universal service of electronic communications
ANACOM public consultations
Consultation on the draft decision on billing and collection of penalties applied to the beneficiaries of the Reference Poles Access Offer of PTC - comments until 21.06.2013
ANACOM Events
ANACOM Conference 2013 - Financing the future, 01.07.2013
World Radiocommunication Conference 2015 (WRC-15)
World Radiocommunication Conference 2015 (WRC-15), Geneva, 2-27.11.2015
Association of CPLP Communications and Telecommunications Regulators
ARCTEL-CPLPhttp://www.arctel-cplp.org/
Statements/clarifications
Positions, clarifications and statements issued by ANACOM between 2004 and 2013
Forms for electronic and interactive services
Access the services which we provide electronically
Frequently asked questions
FAQ on Audiotext, Digital Terrestrial Television - DTT, International Roaming, Licences for land mobile service private radiocommunications networks, Local Loop Unbundling, Message-Based value Added Services, National Numbering Plan, Operator Portability, R&TTE Regulatory Framework, Telephone Service at a Fixed Location and Universal Service, VoIP