NOTAS: | Ovum has been following the market for telecoms-led services for SMEs in Europe for several years. Since 2008, most European economies have experienced deep recession – if not outright economic
depression – on a scale unknown since the middle of the 20th century. At the same time, nationalincumbent telcos and their challengers have sharpened their focus on the opportunity that SMEs and
SoHos could provide for growth. They are seeking ways to craft their offers that reduce churn and grow, or at least stabilize, revenues from the SME and SoHo segments. |