ANACOM

1. 
Report on the quality of service, consumer protection and complaint handling 2017.pdf    

ERGP report on the quality of service, consumer protection and complaint handling 2017 [documento eletrónico] : an analysis of trends / European Regulators Group for Postal Services

Data Publicação: 2018 Tema: Correios e Serviços Postais

Monografias  
2. 
ERGP report on the contractual situation of consumers of postal services.pdf    

ERGP report on the contractual situation of consumers of postal services [documento eletrónico] / European Regulators Group for Postal Services

Data Publicação: 2021 Tema: Correios e Serviços Postais

Monografias  
3. 
ERGP report on online platforms and e-retailers.pdf    

ERGP report on online platforms and e-retailers [documento eletrónico] : implications for the future / European Regulators Group for Postal Services

Data Publicação: 2021 Tema: Correios e Serviços Postais

Monografias