| NOTAS: | "To determine the degree to which European organizations are already advanced down their path toward the transformation of their support functions, this study investigates the level of implementation of shared service centers for HR, F&A, customer care, and procurement, as well as respondents' propensity to outsource the same functions. Results are presented for total Western Europe by size class, country, and vertical market among 715 companies with more than 250 employees." |
