| NOTAS: | "Models for three management-decision contexts are presented--operational, tactical, and strategic management. Chapters are well-organized; background information on each management issue is succinctly presented; and accompanying discussions of relevant models are straightforward, thorough, objective, and readable. References follow each of the nine chapters in the book, and an index facilitates access. Added value is provided by a computer spreadsheet, the Library Planning Model (LPM), that offers a structure within which the several models presented in the book can be interrelated and brought together for application to specific libraries and policy contexts. The book is packaged with a CD-ROM, which contains the latest version of Dr. Hayes' LPM. This book's chief strength is that the array of models presented includes many that apply to these management issues. Added value provided by the CD-ROM makes this a "must-buy" for library managers and administrators in all types of libraries." |
