
1.		Postal services [documento electrónico] : quality of service: measurement of loss of registered mail and other types of postal service using a track and trace system: EN 14137: September 2003 / European Committee for Standardization Data Publicação: 2003 Tema: Normas
2.		Postal services [documento electrónico] : address databases: part 1: components of postal addresses: EN 14142-1: February 2003 / European Committee for Standardization Data Publicação: 2003 Tema: Normas
3.		Postal services [documento electrónico] : automatic identification of receptacles and containers: mail aggregates: CEN/TS 14441: March 2003 / European Committee for Standardization Data Publicação: 2003 Tema: Normas
4.		CEN/TS 14442 [documento electrónico] : postal services: automated processing of mail itms: facing identification marks / European Committee for Standardization Data Publicação: 2003 Tema: Normas
5.		CEN/TS 14482 [documento electrónico] : postal services: trays for international letter mail: test methods and performance requirements / European Committee for Standardization Data Publicação: 2003 Tema: Normas
6.		EN 14508 [documento electrónico] : postal services: quality of service: measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail / European Committee for Standardization Data Publicação: 2003 Tema: Normas
7.		CEN/TS 14631 [documento electrónico] : automated processing of mail items: automatic identification of receptacles and containers: receptacle asset numbering / European Committee for Standardization Data Publicação: 2003 Tema: Normas
8.		CEN/TR 14709 [documento electrónico] : postal services: quality of service: guide for the implementation of EN 13850 / European Committee for Standardization Data Publicação: 2003 Tema: Normas
9.		EN 14534 [documento electrónico] : postal services: quality of service: measurement of the transit time of end-to-end services for bulk mail / European Committee for Standardization Data Publicação: 2003 Tema: Normas
10.		EN 14012 : postal services: quality of service: measurement of complaints and redress procedures / European Committee for Standardization Data Publicação: 2003 Tema: Normas