| NOTAS: | "The world of retail is undergoing an unprecedented wave of change and innovation. Technology plays a major role, but it is not the only force at work. New business models are appearing that will have a profound influence across the e-commerce and wider retail value chain. At the same time, consumer behaviors and expectations are evolving. In this report, we identify and examine those trends that will shape the e-commerce and retail landscape over the next five years and beyond." |
