| NOTAS: | This report has been jointly developed by the United Nations Human Settlements Programme (UN-Habitat), CAF – Development Bank of Latin America, Edinburgh Napier University’s Urban Innovation Policy Lab and Tallinn University of Technology. Funding was provided by CAF.
"Through smart city initiatives, digital technologies are increasingly applied in cities to modernize city operations and transform service delivery. The ongoing digital transformation provides new opportunities but also creates challenges, and it is increasingly apparent that delivering effective urban digital services is a complex task. Nowadays, smart city projects are typically driven by technology and little attention is given to governance dynamics. In addition, the novelty and complexity of many smart city initiatives make it difficult for public sector organizations to fully grasp how to effectively manage digital transformation processes." |
