2022 European e-commerce report [documento eletrónico] / Sara Lone, Jesse Weltevreden
2021 European e-commerce report [documento eletrónico] / Sara Lone, Nahid Harboul, Jesse Weltevreden
User needs in the postal sector and evaluation of the regulatory framework [documento eletrónico] / Alex Kalevi Dieke...[et al.]
Postal services in the Internet age [documento eletrónico] / KPMG International
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