| NOTAS: | Survey conducted by TNS political & social at the request of the European Commission, Directorate-General for Communication Networks, Content and Technology
"The European Commission has taken a series of targeted and horizontal measures to curb the spread of illegal content online, including on such as hate speech, child sexual abuse material, incitement to terrorism, consumer scams and content that infringes intellectual property rights. On 28th September 2017 the Commission adopted a Communication on tackling illegal content online, towards enhancing responsibility of online platforms. Following on from this, on March 1 2018, the Commission issued a Recommendation on measures to effectively tackle illegal content online. This Recommendation emphasises the need for online platforms to take greater responsibility when it comes to the governance of online content. It clearly sets out the processes online platforms should put in place to enhance the detection and removal of illegal content. These include clearer rules for notifying illegal content, more proactive tools and technologies to identify and remove illegal content, and, importantly, stronger safeguards to ensure decisions to remove content are accurate and well founded. To explore Europeans’ experience of illegal content online, and their opinions about the role and responsibility of online platforms, this survey explores the following areas:
•The use of various types of online hosting services;
•Views about the safety of the Internet and addressing illegal content online;
•The types of illegal content encountered online, the actions taken as a result, and satisfaction with the hosting service’s response;
•Respondents’ experiences of having legal content wrongfully blocked, the reasons given for this and including the actions taken as a result;
•Opinions about the actions Internet hosting services should take to address illegal content
•Online, including content removal and the right of appeal." |
