| NOTAS: | In this Yankee Group Report, we primarily focus on consumer protection measures, both nonbinding and mandatory, which regulators have or are adopting in different nations. Such QoS requirements influence VoIP service provisioning and compliance carries costs. Such requirements may also influence operator positioning in the market. For example, they may choose to provide a different classified level of VoIP service, depending on the associated regulatory obligations entailed. Hence, as regulators contemplate more onerous performance and reporting conditions, VoIP providers must both understand and adapt to their compliance obligations. Otherwise, they must be prepared to face fines, other sanctions, or ultimately service closure. |
