CEN/TS 14773 [documento electrónico] : postal services: quality of service: measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters / European Committee for Standardization

EUROPEAN COMMITTEE FOR ELECTROTECHNICAL STANDARDIZATION

Brussels: CEN, 2004

36 p.

Normas

Normas; Serviço-Postal; Qualidade-de-serviço

006

2004

Material Textual Impresso

ENG