ANACOM

BEREC report on terminating contracts and switching provider.pdf    
TÍTULO/RESP.:

BEREC report on terminating contracts and switching provider [documento eletrónico] / Body of European Regulators for Electronics Communications

AUTOR(ES):

BEREC

PUBLICAÇÃO:

[Riga]: BEREC, 2019

NOTAS:

"This report collates information on the approaches to switching across different communications services. It discusses the processes used in MS and the applicable rules in each MS to ensure that there are robust safeguards and adequate protection for consumers against any failures or drawbacks within the switching process.The information, which forms the report, was provided by each NRA in response to a questionnaire issued by BEREC. The questionnaire received a positive response from the NRAs with 30 countries responding to many of the questions (please note that the 30 responding NRAs did not respond to each and every question and, further, for some questions, NRAs were allowed to select several answers and so the number of respondents varies throughout the report).[ For the purposes of this report, the term “rules” is interpreted broadly and is considered to include any practice, decision or legal requirement that is in place in MSs."

TEMA:

Comunicações Eletrónicas

ASSUNTOS:

Comunicações eletrónicasProteção dos consumidoresOrgão-ReguladorServiços de comunicações eletrónicasConsumidor

CDU:

004

DATA PUB.:

2019

TipoReg:

Multimédia

LÍNGUA:

ENG

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