| 1. | Ten steps to a results-based monitoring and evaluation system / Jody Zall Kusek, Ray C. RistAutor: KUSEK, Jody Zall, 1952- Data Publicação: 2004 Tema: Gestão |  | |
| 2. | European postal services : 7th annual conference: 8th,9th & 10th March 2004, Hotel Okura, Amsterdam / org. The Institute of Economic AffairsData Publicação: 2004 Tema: Comunicações Eletrónicas | | |