| NOTAS: | This toolkit was prepared by the OECD Secretariat at the request of the German G20 Presidency and launched at the G20 Consumer Summit in Buenos Aires on 15-16 May 2018.
"Despite the benefits and convenience of e-commerce, the ease and speed with which consumers can engage in online transactions – at anytime, anywhere, and in particular across borders – may create situations that are unfamiliar to them and put their interests at risk. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce." |
