| NOTAS: | "Telcos' operating models are under more pressure than ever before. This is not just from shareholders,but from customers that are used to interacting online with banks, utilities, and retailers, and see telcoslacking in terms of services and quality of service. This report outlines the changes in the market and evaluates the factors impacting on telcos' operating models. It provides a call to action for telcos and suppliers by identifying the opportunities and business-critical activities that need to occur in 2014. This report is essential reading for executives looking to identify telcos' business and technology priorities over the next 12–18 months and understand the resulting opportunities. |
