| NOTAS: | This study was prepared by Assembly for ETNO
"As European consumers eagerly take-up data-driven services and increasingly communicate across digital channels, telcos are delivering increased value and improved service to their customers. This is the main take away of the new study “Delivering Consumer Value in Digital Times”. The study puts forward a fresh perspective on the relationship between telecom operators and their customers, complementing existing surveys and providing an overview of new challenges in digital markets." |
