ANACOM

e-Book    
TÍTULO/RESP.:

Online availability of public services [documento electrónico] : how is Europe progressing? / ed. Capgemini

AUTOR(ES):

CAPGEMINI

PUBLICAÇÃO:

Diegem: Capgemini, 2006

DESC.FÍSICA:

86 p.

NOTAS:

The maturity of online public services in the EU keeps improving and they have now reached an overall level of sophistication where full 2-way interaction between citizens and governments is the norm. Nearly 50% of services allow the citizen to conduct the whole process online, says the latest e-Government survey done for the Commission. The sophistication index has risen by 6% in the year to April 2006 in the EU 15 Member States, but by 16% in the EU10. Austria leads the on-line public service league, followed by Malta and Estonia.

TEMA:

Comunicações Eletrónicas

ASSUNTOS:

ComunicaçõesInterneteGovernmentServiço-PúblicoSociedade-de-InformaçãoEstatísticasUNIÃO EUROPEIA

DATA PUB.:

2006

TipoReg:

Material Textual Impresso

LÍNGUA:

ENG

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