REINO UNIDO. Office of Government Commerce
1st ed., 5th imp
Norwich: TSO, 2005
XIV, 207 p. ; 30 cm + CD ROM
0-11-330877-9
The aim of 'Planning to Implement Service Management' is to give the reader key issues to be considered when planning for the implementation of IT Service Management. The book explains the steps required to implement or improve IT service provision.
Gestão
Gestão de informática; Tecnologias-da-Informação
658
2005
Material Textual Impresso
ENG
