I - General Considerations

Agreements must be written using concise, clear and straightforward language and be easy for non-specialized readers to understand.

Information required under other applicable laws must be included in agreements, namely the General Contractual Clauses regime passed by Decree Law no. 446/85 of 25 October, as amended by Decree Law no. 220/95 of 31 August, Law 67/98 of 26 October (Personal Data Protection Act), Law no. 41/2004 of 18 August (personal data handling and privacy protection in the electronic communications sector), Law no. 24/96 of 31 July (applicable consumer protection regime) and Decree Law no. 143/2001 of 26 April (consumer protection for agreements signed remotely and at the place of address).


When creating the agreement, particular care must be taken with regard to its overall layout so that none of its clauses are misinterpreted by a typical contractual participant, at the risk of being voided from the agreement per the General Contractual Clauses regime.

Thus, in order to ensure the agreement?s legibility, the font size used must at least be comparable to ?Arial 10? with dark characters printed over a light background.

Further, it is also important that the customer signature area appear immediately below the agreement?s general and specific terms and conditions, since all contractual clauses inserted after the signature of any party are considered void under the terms of Article 8, Section d) of the General Contractual Clauses regime.