Statistical Indicators of the LMS (definitive structure)

/ Published on 07.02.2002 / Updated on 01.03.2007

Land Mobile Service

Business Indicators

Purpose: Collection of information in order to monitor market evolution in the framework of the Regulations of Operation of Public-Use Telecommunications Services. Decree-Law no. 290-B/99 of July 30.

1	SUBSCRIBERS	Month 1
		.... QUARTER
1.1.	No. of subscribers at end of each Month ^{(1https://www.anacom.pt/render.jsp?contentId=55129)}
	Subscription Plan Holders
	Pre-Paid Card holders
1.2.	No. of users ^{(2https://www.anacom.pt/render.jsp?contentId=55130)}
	With access to WAP services
	With access via GPRS technology
	With access to data transfer services

(1) A subscriber is defined as any user with a contractual relationship established with a national Land Mobile Service operator, specifically in the modalities of subscription or activated pre-paid card (a card is considered to be activated after dialling or reception of the first call), who has been conferred the right to originate or receive call traffic, via the respective network. The concept of subscriber excludes users of the service in national territory that are customers of a foreign operator and access the service via a roaming regime.

(2) User is defined as any subscriber with a subscription to the service/technology that has accessed the service/technology on at least one occasion in the respective month.

		.... QUARTER			Total
2	TRAFFIC IN TERMS OF CALLS	Month 1	Month 2	Month 3	Total
2.1.	No. of voice calls sent with reply / OUTGOING ^{(3https://www.anacom.pt/render.jsp?contentId=55131)}
	Own network - national FTS
	Own network - International networks
	Own network - Own network
	Own network - Other national LMS
	Own network - national paging service (SCP)
2.2.	No. of voice calls received/ INCOMING ⁽³https://www.anacom.pt/render.jsp?contentId=55131⁾
	national FTS - Own network
	Other national LMS - Own network
	International networks - Own network
2.3.	Voice calls in Roaming regime ⁽⁴https://www.anacom.pt/render.jsp?contentId=55132⁾
	Roaming in ^{(5https://www.anacom.pt/render.jsp?contentId=55133}⁾
	Roaming out ^{(6https://www.anacom.pt/render.jsp?contentId=55134)}
2.4.	Written messages in Roaming regime ⁽⁴https://www.anacom.pt/render.jsp?contentId=55132⁾
	Roaming in ⁽⁵https://www.anacom.pt/render.jsp?contentId=55133⁾
	Roaming out ⁽⁶https://www.anacom.pt/render.jsp?contentId=55134⁾
2.5.	Other communications
	Written messages (SMS)
	Originated in own network
	Terminated when originated in other network
	Access to WAP services
	GSM (calls)
	GPRS (sessions)
	Other data services
	GSM (calls)
	GPRS (sessions)

(3) Discriminating information in terms of Origin-Destination of Call.

(4) In regards to sent and received calls. It should be noted that part of the amounts to be considered in this indicator are already contemplated in points 2.1. and 2.2., but handled differently.

(5) Corresponds to use of own network by subscribers of foreign operators.

(6) Corresponds to use of networks of foreign operators by subcribers of own network.

		.... QUARTER			Total
3	CONVERSATION TIME/ COMMUNICATION	Month 1	Month 2	Month 3	Total
3.1.	No. of minutes of calls sent with reply / OUTGOING ^{(8https://www.anacom.pt/render.jsp?contentId=55137}⁾
	Own network - national FTS
	Own network - International networks
	Own network - Own network
	Own network - Other national MT
	Own network - national paging service (SCP)
3.2.	No. of minutes of received calls/ INCOMING ⁽⁸https://www.anacom.pt/render.jsp?contentId=55137⁾
	National FTS - Own network
	Other national LMS - Own network
	International networks - Own network
3.3.	No. of minutes in Roaming regime ^{(9https://www.anacom.pt/render.jsp?contentId=55138}⁾
	Roaming in ^{(10https://www.anacom.pt/render.jsp?contentId=55139}⁾
	Roaming out ^{(11https://www.anacom.pt/render.jsp?contentId=55140)}
3.4.	Other communications
	Access to WAP services
	GSM (minutes)
	GPRS (Mbytes)
	Other data services
	GSM (minutes)
	GPRS (Mbytes)

(8) Discriminating information in terms of Origin-Destination of Call.

(9) In regards to sent and received calls. It should be noted that part of the amounts to be considered in this indicator are already contemplated in points 3.1. and 3.2., but handled differently.

(10) Corresponds to use of own network by subscribers of foreign operators.

(11) Corresponds to use of networks of foreign operators by subcribers of own network.

Interconnection Indicators

Purpose: To obtain data on the provision of interconnection services - Dec.Law no. 415/98 of December 31.

4	INTERCONNECTION FIGURES	Revenue
		Interconnection ^{(12https://www.anacom.pt/render.jsp?contentId=55141)}
4.1.	Voice traffic originated
	Own network - national FTS
	Own network - International networks
	Own network - Other national LMS
	Own network - national paging services (SCP)
4.2.	Voice traffic terminated
	National FTS - Own network
	Other national LMS - Own network
	International networks - Own network
4.3.	Data transfer
	Written messages originated
	Written messages terminated

(12) Amounts in euros regarding revenues/costs between operators in the framework of interconnection.

Service Quality Indicators

Purpose: Perception of the service quality offered by providers in accordance with the terms defined in the respective licenses.

5	SERVICE QUALITY	Month 1
		.... QUARTER
5.1.	Service admission time (minutes) ^{(13https://www.anacom.pt/render.jsp?contentId=55142)}
5.2.	Level of service availability (%) ^{(14https://www.anacom.pt/render.jsp?contentId=55143)}
5.3.	Blockage rate of mobile network (%) ^{(15https://www.anacom.pt/render.jsp?contentId=55144)}
5.4.	Blockage rate of interconnections between LMS and other services (%) ^{(16https://www.anacom.pt/render.jsp?contentId=55145)}

Definition of Service Quality Indicators

(13) Service admission time, is defined as the maximum time necessary in order to be able to use the service after a customer request.

(14) Level of service availability, is defined as the percentage of total time in which the network is available throughout the year, in function of the coverage areas defined over time.

(15) Blockage rate of mobile network in the peak-use hour, is defined as the percentage of connection attempts from a mobile terminal equipment that are not possible due to blockage of the traffic channels.

(16) Blockage rate of interconnections between the LMS and other services, is defined as the percentage of test calls that are not able to terminate in other services that area available for access. Indicator to be provided when this is foreseen in the respective license.

Complementary Indicators ^{(17https://www.anacom.pt/render.jsp?contentId=55146)}

Purpose: Verification of the conditions of use of the radio spectrum.

		.... QUARTER			Total
6	NETWORK INFRASTRUCTURES	Month 1	Month 2	Month 3	Total
6.1.	Evolution of no. of BSC
6.2.	Evolution of no. of BTS
6.3.	No. of RF channels per BTS
6.4.	Evolution of capacity of MSC ^{(18https://www.anacom.pt/render.jsp?contentId=55147)}:
	MSC - Localisation a
	MSC - Localisation b
	MSC - Localisation c
	...
6.5.	Interruption times (in minutes)
	MSC
	BSC
	BTS ^{(19https://www.anacom.pt/render.jsp?contentId=55148)}
	Interconnection bands

(17) These indicators are no longer included in the set of information to be sent on a quarterly basis to ANACOM. They should nonetheless be provided at the end of the year whenever requested.

(18) Nominal capacity in terms of subscribers.

(19) Total interruption times should be indicated, apart from the cause of the fault.

Determination of 7.2.2002
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