Regulated offers


Considering that the wholesale offers are essential for promoting competition in the market, with resulting and significant benefits for end-users, on 15 October 2008, approval was given to the DD on the publication of accomplished levels of quality of service with respect to wholesale offers. With this measure, encompassing the various regulated wholesale offers, it is intended, among other things, to promote greater transparency for the market, with regard to the levels of quality of service offered by PT Comunicações, S.A. (PTC) - both to its own services and companies of Grupo PT and to other companies benefiting from these offerings. This would enable better assessment of the application of the principle of non-discrimination, while updating, systematizing and simplifying the information complied and standardizing the methods and periods of collection, in the light of the experience acquired and market developments, aligning the procedures in this area with best European practice.

The final decision was adopted at the beginning of 2009, determining that comprehensive information on the quality of service be made available to ICP-ANACOM, end-users and beneficiaries of the offers concerned.