To assure the interests of citizens is a duty of the NRA The adoption of measures aimed at removing barriers that which is enshrined in the EU's regulatory framework and limit the ability of consumers to switch providers is also a in national legislation, providing consumers with a high key objective in this context, associated in particular with level of protection in their dealings with service providers, the effective implementation of features such as number particularly in terms of transparency in offers and the portability and to a lesser extent, pre-selection. protection of personal data, and a US with affordable prices and a specified quality of service.
- Universal Service (US) of electronic communications https://www.anacom.pt/render.jsp?categoryId=339352
- Universal Service (US) of postal services https://www.anacom.pt/render.jsp?categoryId=339353
- Number portability and pre-selection https://www.anacom.pt/render.jsp?categoryId=339354
- Quality of service https://www.anacom.pt/render.jsp?categoryId=339355
- International roaming https://www.anacom.pt/render.jsp?categoryId=339357
- Retail offers https://www.anacom.pt/render.jsp?categoryId=339358
- Value-added services based on message sending https://www.anacom.pt/render.jsp?categoryId=339359
- Processing of requests and user support https://www.anacom.pt/render.jsp?categoryId=339360
- Communication security https://www.anacom.pt/render.jsp?categoryId=339361
