Statistics

While the volume of postal traffic in Portugal shrank by 4.9% in 2023, parcel traffic increased by 8.2% and total revenue increased by 1.5%.

In 2023, the regions of Lisbon (99.9%), Azores (98%), Algarve (95.8%) and Madeira (95.7%) recorded service penetration rates above the national average.

At the end of 2023, there were 4.6 million subscribers to the subscription TV service in Portugal, of which 2.9 million had the optical fibre service.

Optical fibre was the main form of fixed broadband Internet access in Portugal, making up 66.2% of total accesses, an increase of 2.6 percentage points compared to 2022.

In 2023, there were 4.7 million subscribers to bundled offers, of which 2.6 million subscribed to 4/5P offers, representing 55.4% of all bundled offer subscribers.

In 2023, the number of fixed telephone service customers increased by 1.2% year-on-year, but traffic on the fixed network fell by 16.2%.

In 2023, traffic carried on 5G networks accounted for around 10.3% of total mobile data traffic, reaching 5.4 GB per month per 5G mobile Internet user.

92% of households had a fixed electronic communications service; 89% of households had Internet access.

In 2023, 44% of people made purchases and 10% made sales online.

In 2023, 82.4% of Internet users made voice or video calls online and instant messaging was used by 92.2% of Internet users.