This area contains information on the quality of the universal postal service.
See information on the quality obligations applicable in the universal postal service, as well as decisions and other information related to the monitoring and oversight of the quality of service provided:
- Auditing https://www.anacom.pt/render.jsp?categoryId=378187
- Quality indicators https://www.anacom.pt/render.jsp?categoryId=378188
- Quality of service obligations https://www.anacom.pt/render.jsp?categoryId=378189
- Conventions and quality service https://www.anacom.pt/render.jsp?categoryId=4616
