The Odivelas Centro transmitter has already moved from channel 56 to channel 35. ANACOM is providing a call centre and visits by technicians to people's homes to support tuning.
ANACOM presents to the public collective work produced by its employees to mark its 30th anniversary
With the publication of this compilation, with articles of 49 employees, ANACOM aims to disclose reflections on relevant aspects of its activity.
ANACOM's goal in seeking a reduction in prices is to boost use of the offers by all retail operators, supporting increased competition and investment.
ANACOM recommends that the ''707'', ''708'', ''760'', ''761'' and ''762'' numbering ranges should not be made available for contacts with consumers within the framework of consumer legal relationships.
Draft regulation aims to facilitate access by the largest number of operators interested in the exercise of space activities in Portugal.
Operators are required to provide free of charge bills with the level of detail defined by ANACOM, on request
The date on which the binding contract period ends and any charges due by customers should they wish to terminate the contract before expiry of the binding period must be included in the itemised bill requested by customers.
ANACOM recommends the Government that the amount is preferably used in the development of communications to the benefit of end-users.
The deadline for operators to generate and send the PVC to clients has expired. This code must be indicated when you switch operators and wish to retain your number.
2/3 of Portuguese municipalities will receive vouchers from the European Commission to extend WIFI coverage in public locations
Of the 143 Portuguese municipalities that applied for WiFi4EU vouchers, 80 have already received them, raising to 207 the total number of municipalities that have already received funding.
ANACOM awards prizes to young people from Madeira who are winners in the ''O meu selo preferido'' competition
José Rafael Nóbrega de Jesus (9 years of age) and Vitória Esmeralda Gaspar Pestana (12 years old) were the winners in their respective age categories.
CTT does not comply with two quality of service indicators in 2018 and ANACOM applies compensation mechanism
The transit time for priority mail on the Mainland and intra-community cross-border mail were the indicators not complied with in 2018.
CTT's proposal does not fully respond to the reference framework defined by ANACOM and has not been accepted. CTT is given 30 working days to reformulate its proposal.
ANACOM and GEE launch prize to distinguish works in the area of competition regulation in telecommunications and digitalisation in the economy
The prize, worth three thousand euros, will be awarded to the four best submitted works.
CTT is given 30 working days from notification of the final decision to correct the information in question.
ANACOM makes recommendations to the Government in relation to the universal service of electronic communications
Unless the LCE is altered in the meantime, it is necessary to launch public tenders to designate providers for the universal service for a transitional period of one year.
ANACOM reduces cost-of-capital rate applicable to CTT and MEO, contributing to lower communications prices
ANACOM has reduced the cost-of-capital rate of CTT and MEO. This reduction should be felt by consumers across various channels.
The regulation seeks to protect the development, the security of the country and the defence of citizens' interests, in view of technological evolution, the case of 5G.
ANACOM promotes the establishment of partnerships with entities of the national scientific and technological system
Partnership actions are based on co-production of useful knowledge of public value in areas such as law, economics, management, information and engineering.
In 2018, Grupo CTT recorded a 9% increase in its internal system in the number of complaints received, rising to 196 thousand complaints.
UEFA has already met with ANACOM to begin preparing licence applications for the use of radio frequencies required for the competition.
In 2018, ANACOM registered 104 thousand complaints. Complaints about postal services increased by 43% while complaints about electronic communications decreased by 4.5%.
ANACOM considers the distribution of costs between CTT's postal activity and banking activity to be improper
The issue relates to an overstatement of costs allocated to the postal activity and an offsetting undervaluation of costs charged to the banking activity.
ANACOM sends proposal to Assembly of the Republic and Portuguese Government to amend Electronic Communications Law, Postal Law and the legal regime governing sector offences
ANACOM sends a proposal to Assembleia da República (Assembly of the Republic) and to Portuguese Government to amend a range of legislation on the sector or with impact on the sectors it regulates.
ANACOM makes proposal to Government for a reduction of spectrum fees to encourage the use of radio links
A 50% reduction in fees will allow operators an immediate saving of about 3.5 million euros per year and aims to encourage connections by radio links instead of cables using aerial routes.
The most recent changes to ANACOM's website are driven by a desire to provide a modern image with added functionality focused on improved communication.
ANACOM determines a deadline of 20 working days for CTT to present a proposal that complements its current objectives.
The Chairman of ANACOM, João Cadete de Matos, takes over ERGP presidency from 1 January following unanimous election by the members of this Group.
ANACOM orders CTT to make changes which enhance the robustness and reliability of quality of service measurement
CTT to implement measures to tackle multiple weaknesses in the current system of quality of service measurement by 01 July 2019.
127 municipalities receive vouchers from the European Commission to expand Wi-Fi coverage in public places
At EU level, 21.5% of applicant local authorities obtained vouchers. Portugal achieved a better result: 50% of local authorities that applied received vouchers.
CTT customers may request portability of their numbers to other mobile operators from today and up to three months following termination of service.
The universal service of public pay-telephones provided by MEO registers an average of one call per public pay-telephone per day, according to corrected data provided by MEO.
ANACOM considers that there is no justification for financing universal service providers for the provision of services that are available on the market or that citizens do not use.