The Odivelas Centro transmitter has already moved from channel 56 to channel 35. ANACOM is providing a call centre and visits by technicians to people's homes to support tuning.
ANACOM recommends that the ''707'', ''708'', ''760'', ''761'' and ''762'' numbering ranges should not be made available for contacts with consumers within the framework of consumer legal relationships.
The date on which the binding contract period ends and any charges due by customers should they wish to terminate the contract before expiry of the binding period must be included in the itemised bill requested by customers.
The deadline for operators to generate and send the PVC to clients has expired. This code must be indicated when you switch operators and wish to retain your number.
Of the 143 Portuguese municipalities that applied for WiFi4EU vouchers, 80 have already received them, raising to 207 the total number of municipalities that have already received funding.
CTT's proposal does not fully respond to the reference framework defined by ANACOM and has not been accepted. CTT is given 30 working days to reformulate its proposal.
Unless the LCE is altered in the meantime, it is necessary to launch public tenders to designate providers for the universal service for a transitional period of one year.
The regulation seeks to protect the development, the security of the country and the defence of citizens' interests, in view of technological evolution, the case of 5G.
Partnership actions are based on co-production of useful knowledge of public value in areas such as law, economics, management, information and engineering.
In 2018, ANACOM registered 104 thousand complaints. Complaints about postal services increased by 43% while complaints about electronic communications decreased by 4.5%.
The issue relates to an overstatement of costs allocated to the postal activity and an offsetting undervaluation of costs charged to the banking activity.
ANACOM sends a proposal to Assembleia da República (Assembly of the Republic) and to Portuguese Government to amend a range of legislation on the sector or with impact on the sectors it regulates.
A 50% reduction in fees will allow operators an immediate saving of about 3.5 million euros per year and aims to encourage connections by radio links instead of cables using aerial routes.
The most recent changes to ANACOM's website are driven by a desire to provide a modern image with added functionality focused on improved communication.
At EU level, 21.5% of applicant local authorities obtained vouchers. Portugal achieved a better result: 50% of local authorities that applied received vouchers.
The universal service of public pay-telephones provided by MEO registers an average of one call per public pay-telephone per day, according to corrected data provided by MEO.
ANACOM considers that there is no justification for financing universal service providers for the provision of services that are available on the market or that citizens do not use.