2018

Investment will ensure more and different aspects of supervision, monitoring and remote control of the spectrum.

The annual price of the service of transmission and broadcasting of the digital terrestrial television (DTT) signal is now 885,1 thousand euros per Mbps.

For ANACOM, openness to the opinion and contribution of all interested parties is desirable. Interested parties can comment on the activity plan until 17 December.

Fixed network traffic in minutes fell 7.5% compared to the first half of 2017, due to OTT and packages that have mobile services with free calls.

Mobile voice traffic reached the highest figure recorded so far, having grown 7.3% vis-à-vis the same period in the previous year.

Concerns about digital television and the new submarine cable connection between the Mainland, the Azores and Madeira were other issues dealt with.

Prices for non-reserved postal services (correspondence, postal parcel and periodical services) in 2019 and 2020 will be below the value of inflation.

As at the end of June there were around 3.9 million subscription TV customers, 131 thousand more than at the end of June 2017.

The growth in bundle offers is due to quadruple/quintuple-play offers, which grew 7.3% with the addition of 117 thousand subscribers.

Reduction affects the prices of the circuits provided by MEO to other operators and aims to increase competition in the archipelagos of the Azores and Madeira.

The exhibition will also be held in the Azores and Porto, introducing stamps issued in the territories of Portugal's former colonies to a wider audience.

ANACOM awards prize for the best article. The deadline for students to submit papers is 28 November 2018.

The increase in the number of accesses and increased levels of use led to a 48% increase in fixed broadband Internet access traffic during the first six months of 2018.

Coverage by high-speed networks in the first half was at least 71.8%. Madeira and the Centre regions were the regions which saw the largest increases in coverage.

Representatives of municipalities express concerns to ANACOM about postal communications.

Deficient mobile network and Internet coverage highlighted as key problems with communications on the island of Flores.

277 processes were opened as a result of reported breaches following market and spectrum enforcement actions, SP and GNR investigations, and accusations of Ministério Público (Public Prosecutor).

Postal services must continue to reach people, wherever they live, with standards of quality; but development of the postal sector is driven by parcels. In both areas, innovation is key.

ANACOM finds that the procedures used to measure Quality of Service Indicators do not guarantee anonymity of the panellists, raising the possibility that test postage might be treated more favourably than actual postage.

Poor mobile network and Internet coverage, difficulties in DTT reception and the closure of CTT post office were some of the issues raised.

On 9 October 2018, World Post Day, ANACOM held a roundtable to discuss the role of innovation in the development of the postal sector.

ANACOM's Board of Directors appeared before a parliamentary hearing on 25 September 2018 on the regulator's 2018 activities plan and the strategic objectives for 2019-2021.

Of the total number of complaints received, about 80% referred to the electronic communications sector and 20% to postal services.

Operators have understood, incorrectly, that the blocking of all traffic, once the general data cap has been exceeded, is the result of ANACOM's determination, when it is in fact their sole responsibility.

The purpose of the decision is to make the information more easily understandable and transparent, enabling consumers to check the benefits for which payment is required.

Amendments concerning information provided to end-users enter into force on 13 September 2018.

In 2017, ANACOM remained engaged in a wide range of activities across the different areas of its work. A Summary of the main activities is included in the Report on Regulation, Supervision and Other Activities.

Submission of contributions no later than 04 October 2018.

Submission of tenders no later than 06 September 2018.

Submission of contributions no later than 03 October 2018.

ANACOM has carried out 30 enforcement actions throughout Portugal, including in the Azores and Madeira, and analysed several sectors.

The use of indirect access and WLRO has become less important. Alternative operators have increasingly invested in their own infrastructure, increasing competition in the market.

ANACOM worked intensively in 2017 with a view to guaranteeing a competitive market and a proper response to the needs of the most disadvantaged sections of the population.