Draft regulation on the methodology to set the value of remuneration payable, approved by ANACOM on 12.12.2019.
ANACOM increases spectrum for national operations and creates conditions which maximise benefits of 5G for users and promote the development of competition
ANACOM's final decisions approved on 23 December 2019.
Final meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
Held on 16.12.2019 at ANACOM's headquarters in Lisbon.
The cooperation agreement aims to promote collaboration between ANACOM and ANAFRE with a view to the disclosure of information to the population and provision of technical support in tuning televisions.
ANACOM presents to the public collective work produced by its employees to mark its 30th anniversary
With the publication of this compilation, with articles of 49 employees, ANACOM aims to disclose reflections on relevant aspects of its activity.
New defined maximum prices enter into force within 9 months.
ANACOM Chairman speaks at opening session of the Congress.
The globally harmonised additional frequency bands for the G5 implementation include the 24.25-27.5 GHz, 37-43.5 GHz and 66-71 GHz bands.
Visits and training actions, started on 03.12.2019, take place under cooperation protocols signed in July 2019.
João Cadete de Matos, ANACOM Chairman, participated in the ''5G Challenges'' Conference, organised by the Department of Electronics, Telecommunications and Informatics of the University of Aveiro, on 04.12.2019.
Sixth and fifth meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
Meetings held on 26 and 15.11.2019, at ANACOM headquarters in Lisbon.
Luís Manica, Director of Market Regulation, participated as keynote speaker in the opening session of the 29th APDC Congress, on 20.11.2019, in Lisbon.
João Cadete de Matos, Chairman of ANACOM, participated in the opening session, on 27.11.2019.
ANACOM wants to hear the sector and society in general on this topic. Deadline for submission of contributions on 24.12.2019.
João Cadete de Matos, Chairman of ANACOM, intervention at 29th APDC Congress, on 20 November 2019, Lisbon.
The call centre will operate during extended working hours, during the day and night, every day, including weekends and public holidays.
ANACOM defines conditions for sub-allocation of relevant numbers to eliminate barriers of entry and boost competition
Currently, providers can only give the numbers that have been allocated to them directly by ANACOM to their own final customers.
Commencement of procedure to prepare the regulation of the auction for allocation of frequency user rights in the bands of 700 MHz and other bands
Contributions and suggestions for drafting the regulation may be sent until 02.12.2019.
Commemorative ceremony held in the Portuguese Communications Foundation in Lisbon.
In circuits between the various islands of the Azores, the price decrease is 4%, according to the draft decision approved by ANACOM, which is now subject to prior hearing and public consultation.
DTT is a major issue in the field of social cohesion, said ANACOM Chairman, João Cadete de Matos, at the opening of the ACIST seminar ''DTT - Inclusive Step?''.
Meeting took place on 16.10.2019, at the Council House of Odivelas.
ANACOM approves a draft decision on the designation of the 700 MHz band for electronic communications services, the limitation of the number of RUF to be allocated and the auction as an allocation procedure.
The Odivelas Centro transmitter will be changed on 27 November. Anyone left without a picture should tune their TV or DTT box.
Event took place on 24.10.2019, at ANACOM's facilities, in Porto.
Fourth meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
The meeting was held on 20.09.2019, at ANACOM's headquarters in Lisbon.
The pilot test to be carried out by MEO will be held on 27.11.2019, in Odivelas.
ANACOM participates in the commemorations, held on 09.10.2019, at the Portuguese Communications Foundation in Lisbon.
Users of communications services submitted around 43 thousand complaints in the first half of the year, 32 thousand of which concerned electronic communications and 11 thousand the postal sector.
ANACOM clarifies that the process required for the development of 5G is proceeding as planned and in accordance with European regulations.
The number of residential customers of high-speed networks at a fixed location reached 2.7 million at the end of the first half of 2019.
Penetration of the subscription TV signal distribution service reaches 86% of households in Portugal.
The number of main telephone accesses reached almost 5.1 million at the end of the first half of 2019.
The total number of fixed broadband accesses grew by 5.4% (over 198 thousand accesses), reaching 3.9 million.
The two regulators exchanged knowledge and experience in order to identify possible ways forward and solutions to problems that exist in both countries.
Total postal service traffic reached 350.2 million objects at the end of the first half of 2019 (9.1% less than in 2018).
Mobile broadband Internet access traffic increased 36.1% compared to the same period of the previous year.
This growth is essentially associated with the quadruple/quintuple play offers (4/5P), which attracted another 135,000 subscribers.
Final decision approved by ANACOM on 21.08.2019.
A pilot test is planned to assess user support methodology and actions.
Submission of contributions by 11.09.2019.
Find out what ANACOM has done in defence of consumer interests and rights, market regulation, spectrum management, supervision, etc.
Between January and July 2019 ANACOM decided on 110 breach proceedings, 48 of which ended with the application of fines.
The Regulation aims to facilitate access for the largest number of operators interested in exercising space activities in Portugal.
ANACOM gives CTT 45 business days to rectify the information they provide at post offices regarding the complaints book
After this deadline, the CTT (Portuguese Post Service) will have five working days to send ANACOM the evidence that the information in question has been rectified.
Third meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
Meeting held on 24.07.2019 at ANACOM's head office in Lisbon.
Cooperation with the centres will now be more systematised and will make their operation more efficient and effective.
The new rules aim to speed up the installation of very high capacity networks by other operators by facilitating the provision of services to end users.
ANACOM meets with Municipal Council of Porto and Secretary of State for Administrative Modernisation
The agenda for this meeting, which took place on 26.07.2019, included topics related to telecommunications and the provision of telephone information to citizens.
ANACOM allows 45 working days for CTT to correct information given to post offices on the complaint book
After this deadline, CTT will have 5 working days to send to ANACOM the evidence that the information in question has been corrected.
Second meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
This meeting, chaired by João Cadete de Matos, took place in ANACOM's headquarters in Lisbon on 16 July 2019.
Working Group to monitor DTT migration meets to discuss national roadmap for release of the 700 MHz band
The objective of the meeting was to listen to the opinions of the meeting's participants, clarify queries and uncertainties, and establish collaboration platforms in this process.
Prize ceremony and inauguration of the exhibition of prize-winning photographs at Centro Português de Fotografia, in Porto, on 11 July 2019.
CTT reformulates its proposal on postal network density targets and minimum offers of service defined by ANACOM.
First meeting of the working group on the future of submarine cables for communications between mainland Portugal, the Azores and Madeira
Meeting held on 02 July 2019 at ANACOM's head office in Lisbon, chaired by João Cadete de Matos.
ANACOM calls for compliance with determinations and recommendations guaranteeing open Internet access
ANACOM has identified some shortcomings as regards transparency guaranteeing open Internet access, in terms of information made available on websites and in contracts.
ANACOM brought together 120 representatives from 50 countries at ERGP and UPAEP events in Ponta Delgada, Azores, 26-28 June 2019.
See the 24 winning photos in each category of this competition, launched by ANACOM in partnership with VISÃO.
Meeting on 28 June 2019 in Ponta Delgada.
The development of telecommunications, Internet access and postal communications in the municipality were addressed.
ANACOM orders CTT to carry out an appropriate allocation of expenses between its postal and banking activities
CTT has 40 working days to undertake the correct separation of expenses, in line with the rules of its analytical accounting system.
ANACOM opened the exhibition ''Selos Portugueses de Além-Mar'' to the public in Ponta Delgada on 1 July
The exhibition is at the Engineers' Association on working days until 31 October.
A short list has been drawn up for each category of the photography contest launched by ANACOM in partnership with Visão.
ANACOM recommends that the ''707'', ''708'', ''760'', ''761'' and ''762'' numbering ranges should not be made available for contacts with consumers within the framework of consumer legal relationships.
Taking place on 05 July 2019 at Fundação Portuguesa das Comunicações (Portuguese Communications Foundation), Lisbon.
ANACOM's goal in seeking a reduction in prices is to boost use of the offers by all retail operators, supporting increased competition and investment.
Draft regulation aims to facilitate access by the largest number of operators interested in the exercise of space activities in Portugal.
ANACOM has temporarily taken on the terms of reference and competences of the Portuguese Space Authority.
Conference held on 29.05.2019, at the Portuguese Communications Foundation, in Lisbon.
The number of subscribers to the Pay-TV signal distribution service increased by 3.7% in 2018, mainly due to adhesion to offers supported by optical fibre.
ANACOM will be present at Estádio do Dragão and Estádio D. Afonso Henriques to guarantee proper broadcasting conditions for the Nations League
ANACOM aims to ensure that no interferences likely to affect the organization and TV broadcast of the event take place.
Operators are required to provide free of charge bills with the level of detail defined by ANACOM, on request
The date on which the binding contract period ends and any charges due by customers should they wish to terminate the contract before expiry of the binding period must be included in the itemised bill requested by customers.
ANACOM recommends the Government that the amount is preferably used in the development of communications to the benefit of end-users.
New EU provisions took effect on 15 May 2019.
2/3 of Portuguese municipalities will receive vouchers from the European Commission to extend WIFI coverage in public locations
Of the 143 Portuguese municipalities that applied for WiFi4EU vouchers, 80 have already received them, raising to 207 the total number of municipalities that have already received funding.
The deadline for operators to generate and send the PVC to clients has expired. This code must be indicated when you switch operators and wish to retain your number.
It takes place on 29.05.2019, at 9:30 am, at the Portuguese Communications Foundation, in Lisbon.
The price of roaming calls and cybersecurity issues were topics of common interest identified at the meeting held in the Autonomous Region of Madeira.
ANACOM awards prizes to young people from Madeira who are winners in the ''O meu selo preferido'' competition
José Rafael Nóbrega de Jesus (9 years of age) and Vitória Esmeralda Gaspar Pestana (12 years old) were the winners in their respective age categories.
CTT does not comply with two quality of service indicators in 2018 and ANACOM applies compensation mechanism
The transit time for priority mail on the Mainland and intra-community cross-border mail were the indicators not complied with in 2018.
CTT's proposal does not fully respond to the reference framework defined by ANACOM and has not been accepted. CTT is given 30 working days to reformulate its proposal.
ANACOM and GEE launch prize to distinguish works in the area of competition regulation in telecommunications and digitalisation in the economy
The prize, worth three thousand euros, will be awarded to the four best submitted works.
The number of entities registered in the SIIS increased by 8.8% to 417 entities.
CTT is given 30 working days from notification of the final decision to correct the information in question.
ANACOM reduces cost-of-capital rate applicable to CTT and MEO, contributing to lower communications prices
ANACOM has reduced the cost-of-capital rate of CTT and MEO. This reduction should be felt by consumers across various channels.
ANACOM makes recommendations to the Government in relation to the universal service of electronic communications
Unless the LCE is altered in the meantime, it is necessary to launch public tenders to designate providers for the universal service for a transitional period of one year.
''Mast'' and ''entrances to buildings'' registration objects available in the suitable infrastructures information system as of 08.04.2019.
ANACOM is launching a photo competition in partnership with the magazine VISÃO as part of the commemorations for its 30th anniversary.
The proliferation of cables and antennas in the historic town centre was one of the topics addressed.
ANACOM promotes the establishment of partnerships with entities of the national scientific and technological system
Partnership actions are based on co-production of useful knowledge of public value in areas such as law, economics, management, information and engineering.
The regulation seeks to protect the development, the security of the country and the defence of citizens' interests, in view of technological evolution, the case of 5G.
In 2018, Grupo CTT recorded a 9% increase in its internal system in the number of complaints received, rising to 196 thousand complaints.
ANACOM considers the distribution of costs between CTT's postal activity and banking activity to be improper
The issue relates to an overstatement of costs allocated to the postal activity and an offsetting undervaluation of costs charged to the banking activity.
In 2018, ANACOM registered 104 thousand complaints. Complaints about postal services increased by 43% while complaints about electronic communications decreased by 4.5%.
UEFA has already met with ANACOM to begin preparing licence applications for the use of radio frequencies required for the competition.
ANACOM sends proposal to Assembly of the Republic and Portuguese Government to amend Electronic Communications Law, Postal Law and the legal regime governing sector offences
ANACOM sends a proposal to Assembleia da República (Assembly of the Republic) and to Portuguese Government to amend a range of legislation on the sector or with impact on the sectors it regulates.
ANACOM's objective is for everyone to be able to derive maximum benefit in terms of choice, price, quality and security
ANACOM's 2019-2021 Multi-Annual Activities Plan sets out the Regulator's strategic objectives and main lines of actions to be undertaken over the three-year period.
ANACOM makes proposal to Government for a reduction of spectrum fees to encourage the use of radio links
A 50% reduction in fees will allow operators an immediate saving of about 3.5 million euros per year and aims to encourage connections by radio links instead of cables using aerial routes.
ANACOM continued its work in 2018 across various areas, working to ensure a competitive market, as is so essential to the development of electronic and postal communications.
The most recent changes to ANACOM's website are driven by a desire to provide a modern image with added functionality focused on improved communication.
Local authorities highlight a lack of mobile network and broadband coverage, the closure of post offices and difficulties in DTT reception as the main problems.
Cooperation protocol between ANACOM and ARME Agência Reguladora Multissectorial da Economia (Multisectoral Regulatory Agency of the Economy) signed on 11 January 2019, in the City of Praia, in Cabo Verde.
ANACOM determines a deadline of 20 working days for CTT to present a proposal that complements its current objectives.
The Chairman of ANACOM, João Cadete de Matos, takes over ERGP presidency from 1 January following unanimous election by the members of this Group.
ANACOM orders CTT to make changes which enhance the robustness and reliability of quality of service measurement
CTT to implement measures to tackle multiple weaknesses in the current system of quality of service measurement by 01 July 2019.
127 municipalities receive vouchers from the European Commission to expand Wi-Fi coverage in public places
At EU level, 21.5% of applicant local authorities obtained vouchers. Portugal achieved a better result: 50% of local authorities that applied received vouchers.
CTT customers may request portability of their numbers to other mobile operators from today and up to three months following termination of service.
The universal service of public pay-telephones provided by MEO registers an average of one call per public pay-telephone per day, according to corrected data provided by MEO.
Representatives of municipalities expressed concerns about the universal postal service provided to the population.