ANACOM Management Plan for 2008-2010


ANACOM has released its Management Plan for the three years from 2008 to 2010, setting out its mission and vision and highlighting the values which identify this Authority. The plan also sets out a range of critical success factors, objectives and strategic actions for the period.

This document, which is based on a different methodology from that adopted in previous years, focuses on the actions which are undoubtedly strategic for the regulator and on the accompnahment of their execution.

Accordingly the plan includes, for the first time, a number of global activity indicators, which will be measured on a quarterly basis, with the aim of ensuring continuous improvement in performance, measured in terms of organisational efficiency and effectiveness.

The document also includes a resources plan (personel and investment) and the financial plan, in which the resources involved in the pursuit of objectives are identified and the stategic actions set for the three year period and in the development of ANACOM's remaining activities.

The 2008-2010 Management Plan was put before the tenth meeting of ANACOM's advisory council, which took place on 4 October and where approval was given to respective opinion.


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