ANACOM has released the latest evaluation report on the quality of the voice and mobile services and GSM and WCDMA network coverage, provided by the operators Optimus, TMN and Vodafone Portugal in the major urban centres and along the main roads of Mainland Portugal. Measurements for the report were taken on ground between 30 September and 26 November 2010.
The evaluation was carried out based on technical parameters which give a reflection of quality as perceived by the consumer. Specifically, six indicators were analysed: network coverage, service accessibility, call establishment time, call termination rates, call audio quality and call video quality.
The evaluation conducted by ANACOM shows that the analysed mobile communication systems have good levels of GSM radio coverage and good levels of voice performance in the major urban centres and along main roads.
The video-telephony service is reported with different levels of performance according to the type of location analysed. In the major urban centres, the levels of performance observed were similar to those reported for voice; along main roads, the performance of this service remains sub standard, as a result of areas with poor or even non-existent WCDMA coverage.