By determination of 27 March 2014, ANACOM has approved the launch of a public consultation on the options to be taken in reviewing the determination on the guidelines on minimum content to be included in contracts governing provision of electronic communications services.
The options being considered are as follows:
1. Minimum option: review of the determination on contracts (determination of 1 September 2005, as amended by determination of 11 December 2008).
2. Intermediate option: a review of the determination on contracts and the creation of a simplified information sheet.
3. Maximum Option: Simultaneous review of the determination on contracts and the determination on the conditions governing supply (determination of 21 April 2006, as amended by determination of 20 October 2011) and the creation of a simplified information sheet.
Through this consultation, ANACOM is seeking to compile the opinions of the various market agents as regards the three options for future action outlined above, including the opinions of companies that provide electronic communications networks and services and their users, associations representing user interests and public authorities with responsibilities in these areas.
A period of 20 working days has been provided for interested parties to comment. Comments should therefore be submitted no later than 30 April 2014, by email to consulta-contratos@anacom.ptmailto:consulta-contratos@anacom.pt 1. Once the consultation process has been concluded, the contributions received will be made public. Therefore, for the purposes of publication on this website, interested parties should also submit a non-confidential version of their responses excluding any items considered confidential.
1 Each email may contain one or more files as long as the total size of all files does not exceed 10 megabytes and, if necessary, comments may be divided into two or more emails.
Consult:
- Options in reviewing the guidelines on minimum content to be included in contracts governing provision of electronic communications services - consultation https://www.anacom.pt/render.jsp?contentId=1196217
Consult press release:
- ANACOM strengthens consumer protection by requiring more transparency from operators https://www.anacom.pt/render.jsp?contentId=1196036
