From 1 June 2014, NOS Comunicações, S.A. (NOS) will take over as provider of the universal telephone service at a fixed location. Meanwhile, PT Comunicações, S.A. (PTC) will continue as provider of the two other provisions of the universal electronic communications service - the telephone directory and 118 directory enquiries service, and the public pay-telephones service.
The universal service ensures provision of a minimum set of services of specified quality which is available to all users regardless of their geographical location and at an affordable price.
For more detailed information, see the Frequently Asked Questions (FAQ) on the universal service available on this website.
