Rejection of Vectone's request for an exemption from Roam-Like-At-Home

On 13 July 2017, ANACOM decided to reject an application submitted by Vectone Mobile (Portugal) Limited (Vectone) seeking authorisation to apply a surcharge to roaming services.

In accordance with Regulation (EU) no. 2017/920 of 17 May 2017 amending Regulation (EU) no. 531/2012 as regards the rules applicable to wholesale roaming markets, providers of roaming services may seek authorisation from national regulatory authorities (NRA), in the present case ANACOM, to apply a surcharge where necessary to ensure the sustainability of their domestic charging model. To this purpose, providers shall provide the NRA with all necessary information in accordance with Implementing Regulation (EU) no. 2016/2286 of 15 December 2016 laying down detailed rules on the application of fair use policy and on the methodology for assessing the sustainability of the abolition of retail roaming surcharges and on the application to be submitted by a roaming provider for the purposes of that assessment.

Following the analysis of the information provided by Vectone, it was concluded that basic information required by ANACOM to make an informed decision on the subject was lacking, and therefore company was requested to provide the information in question.

Since ANACOM did not receive a response from Vectone, it does not have the information which it considers essential to decide on the company's request for an exemption from application of the Rome-Like-At-Home regime.