This report accomplishes the obligation set out in point d) of paragraph 1 of article 26 of ANACOM's Statuteshttps://www.anacom.pt/render.jsp?contentId=1351851. The document is divided into 20 chapters: ANACOM's mission and activity; Consumer information and protection; Market analysis; Regulated offers; Costing systems; Universal service; Number portability and pre-selection; International roaming; Communications security; Infrastructure suitable for carrying networks and services; Radio spectrum management; Numbering; Complaints; Market and spectrum monitoring; Offences; Settlement of disputes between operators; International activity; Institutional and technical cooperation; Advice to the Government; Litigation.
