João Cadete de Matos, Chairman of ANACOM, has taken part in the "Livro de Reclamações" television programme, aired on 11 June 2019 as part of TVI's "Jornal das 8" and addressing the subject of distance contracts for telecommunications services: activation and the difficulties consumers face in cancelling these contracts.
https://tviplayer.iol.pt/programa/alexandra-borges/5c4b427d0cf2adafd003503a/video/5cfffa430cf21b722314ab5b