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Award of the audit of the annual values of the indicators on service quality, complaints and requests for information of CTT (2018 to 2020)

Decision of 08.08.2019 / Published on 18.11.2019

By decision of 8 August 2019, ANACOM approved the final report of the public tender to conduct an audit of the annual values of the indicators on service quality, complaints and requests for information of CTT - Correios de Portugal (2018 to 2019), and authorised its award to BDO & Associados - Sociedade de Revisores Oficiais de Contas, Lda.

Public tender to carry out auditing of the annual values reported by CTT - Correios de Portugal for indicators of quality of service, complaints and requests for information (2018 to 2020) - launched on 24.04.2019 https://www.anacom.pt/render.jsp?categoryId=408440