Consult:
- Consultation on the criterion for assessment of achievement of the quality of service indicators of the universal postal service https://www.anacom.pt/render.jsp?contentId=1522240
On 26 March 2020, ANACOM approved the draft decision on the criterion to be adopted for achievement of the performance targets associated to quality of service indicators (QSI) of the universal postal service, calculated through samples.
It was decided that this draft decision should be submitted to:
The period of 15 days was established for the stakeholders to express their comments in writing and in the Portuguese language, in the context of these procedures.