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Consultation on the criterion for assessment of achievement of the quality of service indicators of the universal postal service

Published on 31.03.2020 / Updated on 05.08.2020

Report:

Relatório da audiência prévia e da consulta pública
(PDF 155 KB)

https://www.anacom.pt/streaming/RelatorioAudienciaPrevia.pdf?contentId=1551753&field=ATTACHED_FILE

Comments/contributions:

Comments from interested parties

Consultation document(s):

Comments in writing and in Portuguese must be sent by 03.07.2020 to iqs-ctt@anacom.pt (maximum of 20 MiB per email), including a version from which any confidential information has been omitted, for the purpose of publication (compliance with ANACOM decision of 02.02.2012).

Sentido provável de decisão de 26.03.2020
(PDF 91 KB)

https://www.anacom.pt/streaming/SPD26mar2020_QoS_erro_amostral.pdf?contentId=1520111&field=ATTACHED_FILE

Decisions:

Decision on the criterion to be adopted for assessment of achievement of the performance targets associated to quality of service indicators calculated through samples https://www.anacom.pt/render.jsp?contentId=1556041

16.07.2020

Criterion to be adopted for assessment of achievement of the performance targets associated to quality of service indicators of the universal postal service https://www.anacom.pt/render.jsp?contentId=1522211

26.03.2020

News/Press releases:

ANACOM approves criterion to be adopted for assessment of achievement of the quality indicators of the universal postal service https://www.anacom.pt/render.jsp?contentId=1556101

05.08.2020

End of the suspension of the procedural deadlines of public consultations https://www.anacom.pt/render.jsp?contentId=1538183

08.06.2020

Consultation on the criterion to be adopted for assessment of achievement of the quality of service indicators of the universal postal service https://www.anacom.pt/render.jsp?contentId=1522228

06.04.2020