In the week following the end of the state of emergency (from 4 May to 10 May 2020), voice traffic increased by 6% in relation to the previous week, while data traffic fell by 5%.
Figure 1 – Weekly evolution of voice and traffic data since February 2020
Unit: TB (left axis), Million minutes (right axis)
Source: ANACOM
The decreased in data traffic was due to the 5% fall in fixed traffic, as mobile data traffic increased by 3%. In the case of voice traffic, both fixed voice traffic and mobile voice traffic increased by 6%.
|
|
Week of |
|
TOTAL VOICE TRAFFIC |
6% |
|
Traffic of the telephone service at a fixed location (minutes) |
6% |
|
Traffic of the mobile telephone service (minutes) |
6% |
|
TOTAL DATA TRAFFIC |
-5% |
|
Volume of fixed internet traffic (in GB) |
-5% |
|
Mobile data traffic (in GB) |
3% |
|
ACCESSES |
|
|
Accesses at fixed locations |
0.1% |
|
(of which) of residential customers |
0.1% |
|
Mobile accesses with effective use |
0.3% |
|
(of which) allocated to post-paid and hybrid plans |
0.3% |
|
(of which) of residential customers |
0.2% |
Note: Provisional and estimated data calculated based on the information of the four main entities that provide electronic communications.
Despite the reduction observed in the week under review, data traffic is still 47% above the figures recorded in the pre-COVID-19 period, with fixed data representing 96% of total data traffic. Voice traffic was 23% higher than that recorded in the week before the declaration of pandemic. Mobile voice accounts for 88% of total traffic.
|
|
Unit: |
Week of |
|
|
TOTAL VOICE TRAFFIC |
|
23% |
|
|
Traffic of the telephone service at a fixed location (minutes) |
1 minute |
31% |
|
|
Traffic of the mobile telephone service (minutes) |
1 minute |
22% |
|
|
TOTAL DATA TRAFFIC |
|
47% |
|
|
Volume of fixed internet traffic (in GB) |
GB |
51% |
|
|
Mobile data traffic (in GB) |
GB |
0% |
|
|
ACCESSES |
|
|
|
|
Accesses at fixed locations |
1 fixed access |
0.6% |
|
|
(of which) of residential customers |
1 fixed access |
0.6% |
|
|
Mobile accesses with effective use |
1 mobile access |
-2.8% |
|
|
(of which) allocated to post-paid and hybrid plans |
1 mobile access |
-0.9% |
|
|
(of which) of residential customers |
1 mobile access |
-0.3% |
|
Note: Provisional and estimated data calculated based on the information of the four main entities that provide electronic communications.
The number of accesses from a fixed location has grown, increasing by 0.6% in comparison to the pre-COVID-19 period, while the number of mobile accesses fell between 0.3% and 2.8%%, according to the type of access.
The average weekly traffic per user was at least 20 minutes of fixed voice, 66 minutes of mobile voice, 36 GB of fixed data and 0.8 GB of mobile data.
Internet speed tests decrease
In the week of 4 May to 10 May, in addition to a decline of data traffic there was also a slight reduction of the number of internet speed tests conducted daily via NET.mede, despite continuing to be much higher than that recorded in the pre-COVID-19 phase.
In the case of residential fixed accesses 4120 tests were conducted this week, slightly below the 4216 recorded in the previous week, but still double the number of tests that had been made before the pandemic (around 2000 tests/day). In mobile accesses, the daily average number of tests (approximately 1200) almost tripled compared to the period before the pandemic - in the week of 4 to 10 May it fell slightly to 1076 tests per day.
It should also be noted that the tests (fixed and mobile accesses) no longer show a peak at the end of the day (between 18h and 22h) and now show a more homogenous distribution throughout the day, which can be explained by telework and schooling online. In the case of fixed accesses there were minor peaks at 15h and 17h; and in mobile accesses at 12h, 16h and 22h.
Comparing the week under review with the period before the pandemic, Lisbon and Porto were the municipalities with the highest increase of average daily average number of tests in absolute terms (1523 more in Lisbon and 634 more in Porto), followed by Oeiras (102 more). In the tests carried out through mobile accesses, these are also the municipalities with more speed tests: Lisbon leads, followed by Oeiras and Porto in third place.
Postal parcels grew for the third week consecutively
In the week following the end of the state of emergency (4 May 2020 to 10 May 2020), parcel traffic maintained its trend of growth, being above the amount recorded in the pre-COVID period.
Figure 2 – Weekly evolution of parcel traffic since February 2020
Unit: 1 parcel
Source: ANACOM
Parcel traffic grew by 20% in relation to the previous week and reached its highest value in the period analysed, 28% above that recorded in the week prior to the enforcement of the exceptional and temporary measures associated to COVID-19.
|
|
Week of |
|
National |
28% |
|
Outbound international |
3% |
|
Inbound international |
39% |
|
TOTAL |
28% |
Note: Provisional and estimated data calculated based on information representing approximately 75% of parcel traffic.
National parcels increased by 17%, while outbound international parcels increased by 51% and international parcels received from abroad increased by 30%.
|
|
Week of |
|
National |
17% |
|
Outbound international |
51% |
|
Inbound international |
30% |
|
TOTAL |
20% |
Note: Provisional and estimated data calculated based on information representing approximately 75% of parcel traffic.
Consult:
- NET.mede - relatório de impacto COVID-19 (03.05.2020) https://www.anacom.pt/render.jsp?contentId=1531081
- NET.mede - relatório de impacto COVID-19 (10.05.2020) https://www.anacom.pt/render.jsp?contentId=1531101
